Privacy Policy

This Privacy Policy explains how landscaping-materials.allgardenlinks.com (the “Site”) collects, uses, shares, and protects personal information. It also describes your rights and choices under laws such as the EU/UK GDPR and the California Consumer Privacy Act (CCPA), as amended. By using the Site, you agree to the practices described here.

Who We Are

The Site operates as a specialized platform within the AllGardenLinks network to help users discover and purchase landscaping materials. For the purposes of data protection laws, we act as the controller for information we process directly and as a processor in limited cases on behalf of partners. We have not appointed a Data Protection Officer at this time; you can reach us at business [at] landscaping-materials.allgardenlinks.com with privacy questions.

Information We Collect

Identifiers and contact details: name, email address, phone number (if provided), IP address, and order IDs.
Commercial information: products viewed, quotes requested, carts, orders, delivery instructions, and transaction history (we use third-party payment processors – payment card data is not stored on our servers).
Internet or device activity: pages visited, referral URLs, timestamps, approximate location derived from IP, browser/device type, and cookie or pixel data.
Communications: messages you send through forms or email, including attachments you voluntarily provide (e.g., site photos).
Supplier/partner information: business contact details and materials listings for vendors who work with us.

We do not intentionally collect sensitive personal information. Please avoid submitting any health, financial, or government ID data through our forms.

Sources of Information

Directly from you: when you browse, request a quote, place an order, or contact support.
Automatically: via cookies, pixels, server logs, and similar technologies.
From partners: carriers, suppliers, and payment/analytics providers may share information to fulfill orders, prevent fraud, or understand site performance.

How We Use Information

Provide and improve the Site and services (e.g., product listings, calculators, delivery logistics).
Process orders and payments, coordinate deliveries, and communicate updates.
Respond to inquiries and provide customer support.
Personalize content and show relevant products or offers.
Measure performance and improve usability, reliability, and security.
Comply with legal obligations, enforce terms, and prevent fraud or abuse.

Legal bases under the GDPR include performance of a contract (e.g., fulfilling orders), legitimate interests (e.g., site security and improvements), consent (e.g., certain cookies or marketing), and compliance with legal obligations (e.g., tax and accounting).

Cookies and Similar Technologies

We use necessary cookies to operate the Site and optional analytics or advertising cookies to understand usage and improve the experience. Where required, we present a consent banner that lets you accept, reject, or manage cookie categories. You can also control cookies in your browser settings. Disabling certain cookies may affect functionality (for example, staying signed in or keeping items in your cart).

How We Share Information

Vendors and service providers: payment processors, hosting providers, analytics platforms, email/SMS tools, and customer support systems that help us operate the Site.
Suppliers and carriers: to coordinate product availability, fulfillment, and delivery.
Compliance and safety: as required by law, to protect our rights, users, or the public, or to detect and prevent fraud or security issues.
Business transfers: in connection with a merger, acquisition, or asset sale, consistent with applicable law.

We do not sell personal information for money. Some laws define “sale” or “sharing” to include certain advertising or analytics disclosures. Where applicable, we offer a “Do Not Sell or Share My Personal Information” mechanism and honor browser signals as required.

International Transfers

Your information may be processed in countries other than your own. When we transfer data from the EEA/UK/Switzerland to other regions, we implement appropriate safeguards, such as Standard Contractual Clauses, and take steps to protect your privacy.

Retention

We keep personal information only as long as necessary for the purposes described above, including to meet legal, accounting, or reporting requirements. Typical retention periods include: order records up to 7 years, support communications up to 3 years, and server logs up to 12 months, unless longer retention is required or permitted by law.

Security

We use reasonable technical and organizational measures to protect personal information, including encryption in transit, access controls, and regular platform updates. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal information; to object to or restrict certain processing; and to withdraw consent. You also have the right to lodge a complaint with a supervisory authority in your country or region.

CCPA/CPRA Rights (California)

Right to know/access: request details about the personal information we collect, use, disclose, sell, or share.
Right to delete: request deletion of personal information, subject to legal exceptions.
Right to correct: request correction of inaccurate information.
Right to opt out of sale/sharing: opt out of data disclosures that constitute a “sale” or “sharing” under California law.
Right to limit use of sensitive information: we do not intentionally collect sensitive personal information.
Non-discrimination: we will not discriminate against you for exercising your rights.

To exercise rights, contact us at business [at] landscaping-materials.allgardenlinks.com. We will verify your request and respond within statutory timelines. You may designate an authorized agent to act on your behalf, subject to verification requirements. If we deny a request, you may appeal by replying to our decision; we will explain our reasoning and how to escalate further, if applicable.

Children’s Privacy

The Site is not directed to children, and we do not knowingly collect personal information from individuals under the age of 13 (or 16 where applicable). If you believe a child has provided us information, please contact us so we can delete it.

Third-Party Links and Services

Our Site may link to third-party websites or integrate tools from service providers (e.g., payment, analytics, or logistics partners). Those services are governed by their own policies. We recommend reviewing their privacy notices before interacting with them.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. The “Last updated” date will be revised when we post changes. If updates materially affect your rights, we will provide additional notice as required by law.

Contact Us

Questions or requests about this Policy can be sent to business [at] landscaping-materials.allgardenlinks.com. Please include “Privacy Request” in the subject line and provide sufficient details for verification so we can respond promptly.